Easy Treezy Product Returns Policy

We want you to be 100% happy with your Easy Treezy Product. If you decide you would like to return your Easy Treezy product, please read the following carefully: 


-You may return your tree, décor kits, wreaths, garlands and accessories up 30 days after receiving your product OR up until December 25, 2019 – whichever comes first.


-You may return your Halloween Décor Kit up to 30 days after receiving your Halloween Décor kit OR up until October 31, 2019 – whichever comes first.

To begin your return, please contact Easy Treezy customer service via email ( customerservice@easytreezy.com ) or by phone ( 1-833-4EZ-XMAS ) to request a return label. 

Our friendly customer service team will email you a label with instructions on how to return ship your item. 

Please note that flat rate shipping costs will be deducted from your original purchase amount. 

Trees and products damaged due to improper wear or use, or that are returned without authorization may be rejected or charged an additional fee. 

Delivery Refusals will be charged a $75 fee for Christmas Trees and $25 for Décor kits, wreaths, and accessories. 

Once item is received into our return center, reimbursement can take up to 10 business days. 

Please contact us if you have any questions about returns.