Easy Treezy Return Policy
Easy Treezy accepts product returns. All products must be returned in original packaging and in unused condition including all decor, instruction manuals present. For a flat return fee, Easy Treezy provides return shipping labels. The customer is responsible for printing label and returns can be dropped off at any Fed Ex Shipping location. Easy Treezy does not schedule pick ups for returns. You can request a shipping label through our return system or by contacting us via phone or website chat.
-You may return a tree up 30 days after receipt of product OR before December 25, 2020 – whichever comes first.
– A flat fee of $50 is charged for all returned Christmas trees.
-You may return a décor kit, wreaths, garlands or accessories up to 30 days after receipt of product OR before December 25, 2020 – whichever comes first.
– A flat fee of $25 is charged for all returned decor kits, wreaths and garlands.
HALLOWEEN DÉCOR KITS
-You may return your Halloween Décor Kit up to 30 days after receipt of product OR before October 31, 2020 – whichever comes first.
– A flat fee of $25 is charged for all returned Halloween Decor Kits.
Return labels will only be usable up to 30 days from receipt of item OR before December 25, 2020 – whichever comes first. Flat rate shipping costs will be deducted from your original purchase amount. Original shipping charges are non-refundable. Trees and products damaged due to improper wear or use, or that are returned without authorization may be rejected or charged an additional fee.
Once the item is received into our return center, it is checked in and reimbursement can take up to 15 business days.
Please contact us if you have any questions about returns.
Easy Treezy Exchange Policy
Please follow Easy Treezy Returns policy for product exchanges.
Easy Treezy Cancellation and Address Change Policy
An order can be canceled by contacting customer service. A fee of $75 will be charged for any Christmas tree cancellation. A fee of $50 will be charged for any wreath, garland, decor kit, or accessory. This fee applies to each item.
Easy Treezy is unable to change shipping address once the order is placed within our warehouse for shipment.
Delivery Refusals will be charged a $75 fee for Christmas Trees and $50 for Décor kits, wreaths, and accessories.